Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council's Technology & Innovation Department is looking for a Business Analyst who is passionate about using technology to solve problems, improve services and create better outcomes for Council, customers and the community.

Working across a broad range of business and technology initiatives, you'll help identify opportunities, challenge conventional thinking and explore how technology can be used in new and innovative ways. Whether it's unlocking more value from existing platforms, evaluating emerging capabilities or supporting new ideas from concept through to implementation, you'll play a key role in helping Council understand what's possible and turn opportunities into outcomes.

The main responsibilities will include:

• Partnering with stakeholders to identify challenges, opportunities and areas for service improvement;
• Exploring, assessing and validating technology opportunities that can deliver value for Council, customers and staff;
• Delivering business analysis, discovery and requirements activities to support technology-enabled initiatives and decision-making; and
• Supporting pilot programs, innovation initiatives and technology adoption activities across the organisation.

About you

As the successful candidate you will have:

• Experience in business analysis, digital transformation, technology initiatives, innovation programs or service improvement activities;
• Proven ability to work with stakeholders to identify opportunities, define problems and translate ideas into practical outcomes;
• Comfortable exploring new ideas, challenging assumptions and thinking differently about how problems can be solved;
• Strong communicator who can engage, influence and build relationships with both technical and non-technical stakeholders;
• Strong business analysis, stakeholder engagement and requirements gathering capabilities; and
• Relevant qualification in Information Technology, Business Analysis, Innovation, Digital Transformation or a related discipline (desirable).

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Hybrid Working Model
• Flexible working hours
• Rostered Day Off 
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 6 currently remunerated at $100,338.66 per annum, plus superannuation. 

If you would like to learn more about this opportunity or have any questions, please contact Jade Elso via email at jade.elso@frankston.vic.gov.au

The closing date for applications to this role is Monday, 21 September 2026 at 11:55pm

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.  

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe. 

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers.  Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview. 

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.