Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Family Health Support Services Department is looking for a Meals on Wheels Support Officer who will be responsible for providing high quality administrative functions to ensure timely and accurate delivery of meals to our eligible clients.

The main responsibilities will include: 

• Operating as an effective customer-focused member of the Meals on Wheels Team
• Preparing documentation to support timely and accurate meals delivery
• Respond to client enquiries about their service and maintain accurate client information

This is a casual role which will backfill other members of the administrative team when they are on leave and provide support at peak workload periods.  Days of the week and shifts available vary, Monday through to Friday.

About you

• TAFE-level qualification (or equivalent) in office administration and/or significant experience in administrative roles
• Skilled in client management systems, rostering, accurate data entry, and strong organisational abilities
• Excellent customer service, clear written and verbal communication and ability to work well with diverse individuals and groups
• Must have National Police Check, Working with Children Check and Victorian Driver License

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Access to professional and career development opportunities
• Free onsite parking 
• Employee assistance program

This casual position is a Band 4A currently remunerated at $47.15 per hour, plus superannuation.

If you would like to learn more about this opportunity or have any questions, please contact Steve Drummond on 9784 1390 or Steven.Drummond@frankston.vic.gov.au

The position description for this role can be found on the Frankston City Council Careers page. 

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.  

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe. 

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers.  Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview. 

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.