Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

So much more than just books, the library today is a safe space for the community to create, engage, enjoy or just be. Frankston City Libraries has branches at Frankston, Carrum Downs and Seaford, plus outreach locations across the city. 

About the role 

The Council’s Arts & Culture Department is looking for casual library officers who will be responsible for proactively promoting, supporting and delivery of the library’s range of programs and services.

The main responsibilities will include: 

• Handling and resolving general enquiries from customers in a responsive and cooperative manner, follow up and respond as required;
• Facilitating access to the collection through membership, promotion, circulation and shelving of library materials;
• Assist customers with the use of computers and other Library technologies; and
• Ensuring that the library is professionally presented, information displayed is current and collection is maintained to agreed standards

This is a casual position and could be rostered to work at any library location, including evenings and weekends.  

About you

As the successful candidate, you will have:

• Demonstrated experience in delivering excellent customer service;
• Flexible and enthusiastic attitude with the resilience to continue to create positive customer experiences during a range of unique circumstances;
• Well-developed interpersonal and communication skills to contribute to a harmonious and positive work environment;
• Highly developed skills in the use of current technologies and a passion about assisting the community to explore and use them;
• Demonstrated ability to work harmoniously as part of a team to deliver outstanding customer services; and
• Ability to work at short notice in a busy team in a customer facing environment.

Why Frankston Council?

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Access to professional and career development opportunities

This position is a Band 4A currently remunerated $46.11 per hour plus superannuation.

If you would like to learn more about this opportunity or have any questions, please contact Laura.Antoniak@frankston.vic.gov.au 

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.

Covid-19 Vaccination Information

It is a condition of employment that all Frankston City Council employees are required to have Covid-19 Vaccinations and any associated boosters as required by Council’s Mandatory Vaccination Policy. Successful candidates will be required to declare their Covid-19 Vaccination status and provide a copy of a valid Vaccination Certificate as part of the pre-employment process, prior to being offered a position.

Frankston City Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people.  We encourage applications from individuals of all ages, backgrounds and identities.

Frankston City Council has zero tolerance for child abuse.  Protecting children and preventing child abuse is embedded in the everyday thinking and practice of all Councillors, employees, contractors and volunteers.