Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Arts & Culture Department is looking for an usher who will be responsible for position objective.

The main responsibilities will include: 

• Provide outstanding customer service by fostering a welcoming, responsive, and positive experience for all patrons and stakeholders.
• Support the seamless delivery of events across the Frankston Arts Precinct, upholding high standards of presentation, safety, and service.
• Ensure venues are clean, well-presented, and event-ready, including setup, pack-down, and light cleaning duties as required

About you

• Experience in a fast-paced customer service role with a friendly, outgoing manner and strong interpersonal skills to promote positive client relationships
• Ability to work collaboratively within a flexible team environment, including availability for evening and weekend shifts as needed
• Current Working with Children Card (Employee), current Responsible Service of Alcohol certificate (RSA)

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Access to professional and career development opportunities
• Employee assistance program

This position is a Band 2C currently remunerated at $43.23 per hour, plus superannuation. Overtime will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Suzie Mackay on (03) 9784-1995 or suzie.mackay@frankston.vic.gov.au

The position description for this role can be found on the Frankston City Council Careers page. 

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

Council has zero tolerance for child abuse.  Protecting children and preventing child abuse is embedded in the everyday thinking and practice of all Councillors, employees, contractors and volunteers.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.  

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.