Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

We are seeking an enthusiastic and self-motivated individual for the role of Business Support Officer to join our Family Health Support Services Department – Maternal & Child Health and Immunisation Team (MCHI).

The incumbent will be responsible for providing administrative and customer services support for the MCHI service.

The main responsibilities will include:

• Providing first point of contact for MCHI service delivery;
• Providing exemplary customer service for the MCHI team;
• Data entry of client information into the MCHI client management system (Child Development Information System - CDIS);
• Supporting the scheduling of MCHI client appointments throughout the municipality; and
• General administrative duties.

This is a temporary full-time role working 38 hours per week until the 1st of August 2025.

About you

As the successful candidate, you will have:

• Self-motivation and an ability to work co-operatively as a team member;
• Outstanding customer service;
• Exceptional communication and organisational skills;
• Experience in business and or office administration/management, including the use of MS Office software applications;
• Experience working with client booking systems and/or operating within a complex rostering environment; and
• Current valid driver licence to attend various sites across Council.

This position is a Band 4, which is currently remunerated at $72,896.56.

If you would like to learn more about this opportunity or have any questions, please Georgette Dale on 0448 949 319 or frankston.mch@frankston.vic.gov.au

The position description for this role can be found on the Frankston City Council Careers page. 

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

Council has zero tolerance for child abuse.  Protecting children and preventing child abuse is embedded in the everyday thinking and practice of all Councillors, employees, contractors and volunteers.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.  

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.