Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula.  We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Business & Information Technology Department is looking for an Application Administrator to ensure the smooth, secure and efficient operation of the organisations business applications.  

The main responsibilities will include: 

• Administer, maintain and enhance Council’s corporate applications to ensure security, integrity, availability and optimal utilisation.
  Provide timely technical support and incident/outage management, working with IT Operations, Networks and vendors to restore service and minimise disruption.
• Partner with business stakeholders to capture requirements, identify pain points and deliver application improvements and change-managed upgrades/patching.
• Manage integrations and data flows between systems (including APIs and data import/export), and maintain process maps, documentation, knowledge articles and training materials.

About you

We are seeking a proactive and detail-orientated professional who combines technical expertise with strong interpersonal skills.

The ideal candidate will hold a relevant IT qualification and or certifications, or demonstrated proven experience in a similar Administrator role. You will possess clear, professional verbal and written communication skills with demonstrated experience managing stakeholders and vendors.

You will be comfortable balancing changing priorities with a fast-pased environment and have strong working knowledge of ICT systems, including Local Government Management System, Finance, Event Management, Asset Management, Payroll, Work Force Management (WFM) and Document Management platforms.  Experience with system integrations, databases and experience in using process mapping and troubleshooting is essential.

Hands-on experience using Helpdesk or similar platforms including triaging and managing service requests is also a key requirement.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Hybrid Working Model
• Flexible working hours
• Rostered Day Off (Full time roles only)
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is a Band 6A currently remunerated at $100,338.66 per annum, plus superannuation. Overtime will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Michelle Cole on (michelle.cole@frankston.vic.gov.au)

The position description for this role can be found on the Frankston City Council Careers page. 

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.  

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe. 

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councilors, employees, contractors and volunteers.  Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview. 

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver License and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.